IRIS Computing Pty Ltd is a wholly owned and
operated Tasmanian Company. With Head Office based in North
Hobart, we have a Regional Office in Launceston and a Serviced
Technical Workshop at Burnie. This enables us to provide all
clients, state-wide, exceptional service and support.
The Company started in 1976 as Ian Rumney
Information Services. With the aim of providing a total
solution to the Tasmanian I.T. market, IRIS Computing Pty
Ltd was formed in 1993. This solution was not to just provide
computers, but a firm that could supply a central purchasing
point for a mouse or desktop, ink cartridge or SAN solution,
corporate furniture to audio visual equipment, and possess
the skills base to install, use, or repair it.
The company is owned by four directors.
There are 17 full time staff members and 2 part time members
who are either in TAFE or University, studying some aspect
of Computing.
The companies' primary focus is on the supply
and installation of I.T. equipment with a focus on the Education
and Corporate Small/Medium Business market. IRIS specialise
in business that is usually less than 300 seats.
The company has been built upon service
and it has developed a reputation that is unequalled for
the delivery of this aspect State-wide.
Our philosophy is a statement of our 5 core values. This
philosophy is the foundation of our corporate culture and
the force that drives all decisions and actions:
- Put customer satisfaction above all else
- Pursue the best and most ethical practices at all times
- Work as a team to deliver the best service to our clients
- Provide staff with a stimulating and satisfying work environment
- Seek Profit but only with Integrity
A proactive customer service approach has become our trademark
and the foundation of IRIS's culture. This means that each
IRIS staff member is available when customers need us, affable
and responsive to the customers' needs and able, through
training, experience and unparalleled automation, to provide
resolution quickly, accurately and within budget.
Accordingly, IRIS's customer loyalty and satisfaction ratings are second
to none. This is enforced by the large percentage of educational
and corporate sites that deal with IRIS.