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Latest Offer:

15 Inch MacBook Pro with touch bar
MacBook Pro 15" 256GB
Touch Bar
Touch ID
Retina display
Quad-core Intel Core i7
Enquire Now!

Apple Service & Sales - Overview

We are an Apple Authorised Service Provider (Hobart) with highly qualified and experienced technicians. We use Apple diagnostic systems and resources to troubleshoot and resolve any issue with your Apple device. All parts used are genuine Apple parts. All work completed RETAINS the Apple warranty, except for Out of Warranty Repairs.

All iPhones are Repaired OR Replaced through Apples Mail-In Service. IRIS will assess you Device & Send it away for your Hardware Issue to be resolved at the Apple Warehouse. IRIS have a hold on some Small iPhone Service Parts, so some Repairs can happen in our Repair Workshop.

Apple iPad, iMac or MacBook can’t be repaired OR no longer Cost effective to repair? IRIS is an Apple Authorised Reseller. IRIS can work with you on Supplying & Configuring that replacement to suit your IT needs..

Repairs Price Guide:

Apple In Warranty Repair* FREE
Out of Warranty Assessment Fee $77*
Restore iOS Device $45*
Screen replacement service for all current iPhone models from $245*
Full unit exchange replacement service for all current iPhone & iPad models from $360*


Proudly Tasmanian owned and operated, with a long established reputation for for great service. We have been selling, servicing, upgrading and repairing Apple products for over 25 years.

  • Apple Authorised
  • No Reservation
  • Quick Turnaround
  • Tasmanian Owned
  • Unbeatable Pricing


  • Do I need to make a reservation?

    No Reservations Required. Just bring your faulty or damaged Apple device to us without any reservations required.

  • Is my Apple device under warranty?

    You can use the Apple's Service and Support Checker here To determine your devices warranty status. Please note that accidental damage will void your Apple warranty.

  • Things to do before you come in?

    If possible, please backup your iPhone/iPad via iTunes or your Mac via Time Machine before bringing it in, and disable Find My iPhone. For instructions on how to backup to iTunes or iCloud, please click here. For instructions on how to backup your Mac, please click here. For instructions on how to remove your device from Find My iPhone, please click here.

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